Fleet Service Manager



Mountain View, CA, USA
Posted on Wednesday, July 3, 2024

Who we are

Established in 2017, Wayve is a leader in autonomous vehicle technology, driven by breakthroughs in Embodied AI. Our intelligent, mapless, and hardware-agnostic technologies empower vehicles to navigate complex environments effortlessly.

Supported by prominent investors, Wayve is advancing the transition from assisted to fully automated driving, making transportation safer, more efficient, and universally accessible. Join our world-class, multinational team of engineers and researchers as we push the boundaries of frontier AI and autonomous driving, creating impactful technologies and products on a global scale

Impact expected

  • Operational efficiency ensure we maintain a high rate of fleet availability
  • Cost management - ensure that we control the cost of managing and servicing our fleet
  • Compliance and safety - ensure the fleet and servicing area complies with all relevant legislation and policy
  • Fleet upgrades - coordinate the rollout of new fleet upgrades with other core business functions
  • Employee management - effectively manage a team of technicians, covering 24/7 operations
  • Data Analysis and Reporting - using data to drive efficiencies, availability and performance.
  • Continuous improvement - we are the leaders of what we do in the US and globally. Regulatory bodies come to us to see what ‘good’ looks like. Continuously improving what we’re doing, where we can, is crucial.

Challenges they will own

  • Lead and manage the Fleet Servicing and Maintenance team, ensuring efficient and effective operation in alignment with the company’s goals
  • Maintain accurate records of the location and status of each vehicle in the fleet
  • Manage the process of integrating vehicles into the in-service fleet, including overseeing necessary preparations and checks
  • Implement and manage a robust version control system for each vehicle, tracking upgrades and modifications
  • Implement and oversee robust processes for tracking Key Performance Indicators (KPIs) to ensure continuous improvement in efficiency and service quality
  • Develop and maintain a strong focus on Health and Safety (H&S) awareness, ensuring compliance with all regulatory and company standards
  • Foster a customer-centric approach within the team, ensuring that all projects and initiatives are aligned with customer needs and expectations
  • Liaise with the leadership team and external partners, confidently presenting progress reports, insights, and strategic recommendations
  • Collaborate closely with other departments to align R&D activities with overall company objectives, ensuring seamless integration of new technologies and innovations
  • Drive continuous learning and development within the team, encouraging innovation and knowledge sharing

What we are looking for in our candidate


  • Proven experience as a Service Manager in a dealership or a similar role in an automotive/technology environment
  • Strong leadership and people management skills, with a track record of leading high-performing teams
  • Excellent organisational and project management skills, with a keen eye for efficiency and detail
  • Solid understanding of Health & Safety protocols and regulations
  • Exceptional communication and presentation skills, comfortable in dealing with leadership and external stakeholders
  • A customer-focused mindset with the ability to align R&D activities with customer needs and business objectives


  • A passion for AI and/or ADAS technology and innovation

What we offer you

  • The chance to be part of a truly mission driven organisation and an opportunity to shape the future of autonomous driving. Unlike our competitors, Wayve is still relatively small and nimble, giving you the chance to make a huge impact
  • Competitive compensation
  • Fully employer-covered medical, dental and vision insurance!
  • Further benefits such as catered lunch, yummy snacks, and variety of drinks, life insurance, employer contributed retirement account, therapy, yoga, office-wide socials and much more.
  • A dynamic and fast-paced work environment in which you will grow every day - learning on the job, from the brightest minds in our space, and with support for more formal learning opportunities too
  • A culture that is ego-free, respectful and welcoming (of you and your dog) - we even eat lunch together every day
  • This is a full-time role based in our office in California. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We also operate core working hours so you can be where you need to be for family and loved ones too. Teams determine the routines that work best for them.

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of gender, gender identity, gender expression, race, sexual orientation, physical or mental disability, ethnicity, age, religious belief, marital status, protected veteran status, or any other legally protected status.

DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.