Senior IT Engineer
Bright Machines
IT
San Francisco, CA, USA
Posted on Feb 1, 2025
RETHINK MANUFACTURING
The only way to ignite change is to build the best team. At Bright Machines®, we’re innovators and experts in our craft who have joined together to create a new category of manufacturing that will help transform the industry. We believe software and data are the answer, thoughtfully applied to solve our customers’ unique challenges. Through intelligent automation, we give factories newfound flexibility, scalability, and resilience. We deliver products to meet the demands of today while building a platform to take advantage of what comes next.
Working with us means you’ll have the opportunity to make lasting, impactful changes for our company and our customers. If you’re ready to apply your exceptional skills to create the factory of the future, we’d love to speak with you.
ABOUT THE ROLE
The ideal candidate will have deep knowledge of cloud security frameworks, firewalls, and identity management solutions, ensuring the organization's infrastructure remains resilient against evolving threats.
In this role you will be working as part of our Global IT Team, working with stakeholders in other departments and across other regions.
WHAT YOU WILL BE DOING
- Manage and optimize security controls such as Azure Firewall, AWS WAF, Security Groups, NSGs, and VPN gateways.
- Monitor and respond to security incidents using SIEM solutions (Microsoft Sentinel, AWS Security, etc.).
- Configure and manage network security solutions, including firewalls (Palo Alto, Fortinet, and Aruba), IDS/IPS, and load balancers.
- Implement Zero Trust principles using Azure AD Conditional Access, MFA, Microsoft Entra ID, AWS IAM, and SSO solutions.
- Perform vulnerability assessments and coordinate remediation efforts to mitigate security risks.
- Collaborate with IT, DevOps, and security teams to enhance cloud security posture.
- Document security policies, procedures, and network diagrams for audits and compliance.
- Provide technical support for employees via a help desk ticketing system (Jira).
- Diagnose and resolve hardware, software, and network issues for end-users.
- Assist with new user onboarding, including provisioning accounts, setting up workstations, and granting access to systems.
- Maintain IT asset inventory and manage equipment lifecycle (laptops, peripherals, mobile devices).
- Strong knowledge of Windows, macOS, and basic Linux administration.
- Familiarity with networking fundamentals (IP addressing, DNS, DHCP, VPNs).
- Experience with Active Directory, Microsoft 365, and enterprise security tools.
- Ability to troubleshoot IT issues quickly and provide excellent customer service.
WHAT WE WANT TO SEE
- Bachelor's degree in Cybersecurity, Computer Science, or related field (or equivalent experience).
- 3+ years of experience in network security engineering with Azure and AWS.
- Expertise in Palo Alto firewall Panorama, Aruba switch and WiFi.
- Hands-on experience with firewalls, IDS/IPS, VPNs, and cloud-native security tools.
- Knowledge of network protocols (TCP/IP, DNS, HTTP, routing protocols, etc.) and secure routing principles.
- Familiarity with SIEM and SOAR tools for security monitoring and response.
- Experience implementing Zero Trust Security and Identity & Access Management (IAM).
- Hands-on experience with conference room AV setups (Zoom, and Microsoft Teams).
BE EMPOWERED TO CHANGE AN INDUSTRY
We’re looking for people who believe they can personally help modernize a global industry and want to work alongside passionate teammates who share their vision. As a global company working toward a common goal, we have a highly collaborative and inclusive approach to work, striking a balance between celebrating team success and focusing on individual growth.
We exist to transform the way things are made. Join us on the journey.
Bright Machines was named a “Technology Pioneer” by the World Economic Forum, one of “America’s Most Promising Artificial Intelligence Companies” by Forbes, and an Inc. “Best in Business” winner.